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Thoughts and Ramblings

The Importance of Informing Your Patients of Your Plan of Care

“People don't care how much you know until they know how much you care”When it comes to patient compliance, one of the most important things you can do as a doctor is to keep your patients informed of your plan of care. By informing them of what you are doing, what...

How to Train Your Front Desk for Success

Office Staff

FIRST IMPRESSIONS MATTERFirst impressions matter, and nowhere is that more true than at a doctor's office. Your front desk is often the first point of contact between your practice and potential patients, which is why it's so important to make sure they are properly...